Accessibility statement for localdigital.gov.uk

This accessibility statement applies to the website www.localdigital.gov.uk.

This website is run by the Local Digital Collaboration Unit, part of the Ministry of Housing, Communities and Local Government. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.
 

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • some of our online forms are difficult to navigate using just a keyboard
  • some images may be missing alternative text
  • the header does not contain certain required menu items

 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email support@localdigital.gov.uk.

We’ll consider your request and get back to you in 10 days.
 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email support@localdigital.gov.uk.
 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
 

Technical information about this website’s accessibility

The Local Digital Collaboration Unit is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
 

Non-accessible content

The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations

Audio Description (Prerecorded) (WCAG 2.1 success criterion 1.2.5): Audio descriptions are not provided for all prerecorded video content in synchronised media.

Interactive tools and transactions (WCAG 2.1 success criterion 1.3.5): Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

We are currently working with an external supplier to fix the issues listed above by 31 December 2020.
 

Content that’s not within the scope of the accessibility regulations

PDFs and other documents: Some pages have uploaded files in PDF or Word formats. Older PDFs and Word documents do not meet accessibility standards. For example, they may not be structured to be accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2.

We plan to either remove these or replace them with accessible HTML pages by October 2020.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix: https://localdigital.gov.uk/wp-content/uploads/2020/03/Project-Pages-20190101-20191117.pdf

Any new PDFs or Word documents we publish will meet accessibility standards.
 

What we’re doing to improve accessibility

We are currently working with an external supplier to audit and take steps to improve inaccessible areas of the website.
 

Preparation of this accessibility statement

This statement was prepared on 23 September 2020. It was last reviewed on 28th September.

This website was last tested on 28th September. The test was carried out by our internal website manager.

We used website analytics data to determine the most visited pages on the site and to create a sample of pages to test.