UK Ministry of Housing, Communities and Local Government (MHCLG) 
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Local authorities have reported that gathering and analysing consultation responses, as well as providing bespoke feedback to respondents, is traditionally a time consuming and resource intensive process.
It typically involves extensive manual data entry, analysis and administration, which following a nine-month consultation period, can take up to 450 days of officer time to process each consultation. The lack of feedback loops also means that communities have limited visibility of how their input influences decision-making. leading to frustration and reduced trust in local authority budgetary decisions.
The below case study explores the impact of pilots across Round 2 of the MHCLG PropTech Innovation Fund on reducing officer time and resources in three local authorities, Harborough District Council, West Oxfordshire District Council and Stevenage Borough Council. Their projects explored how digital tools and technologies could streamline processes, automate data collection and analysis and facilitate more efficient communication channels between communities and local authorities.
If you would like a plain text version of the below report please email the team.