Your detailsFull name(Required)We will not publish this. Work email address(Required)We may use your email to discuss your case study with you. We will not publish this. Your organisationName of your organisation(Required) Where your organisation is based(Required)Select regionEast MidlandsEast of EnglandLondonNorth EastNorth WestNorthern IrelandScotlandSouth EastSouth WestWalesWest MidlandsYorkshire and the HumberCan other councils contact your team to ask questions about this work?(Required) Yes, they can contact us No, they cannot contact us Your team email address(Required) How your case study relates to Local DigitalDid you use a Local Digital resource?(Required) Yes No Tell us which resource you used(Required) Did you use the Local Digital Declaration?(Required) Yes No Tell us which part of the Declaration you used(Required) ProblemWhich service area did your work relate to?(Required)For example, housing, recycling or transport, or perhaps it was cross-council What problem were you trying to solve?(Required)Give us a short summary of the problem. You could include: the problem you faced (for example, high volumes of manual tasks or lack of resources) the impact that the problem had on your service why this was a priority for your organisation to solve WorkWhat did you do?(Required)Give us a short summary of the work. You could include: your approach to tackling the problem any digital tools, processes or methods you followed the people you involved, including their names and roles the challenges you faced along the way, and how you overcame them OutcomesWhat did you achieve as a result of your work?(Required)Give us a short summary of the outcomes. You could include: the impact your work has had on residents and other local authorities any data or evidence you have to show what you have achieved how you're measuring the impact of your work the people who are benefiting the most from the work any future plans to build on your work LessonsWhat did you learn?(Required)Give us a short summary of the lessons you learnt. You could include: something you or your team learned from this experience a piece of advice to other councils facing a similar problem something you wish you knew before you started or that you wish you had done differently Have you already published details about this work online?For example, an existing blog, a website page, or social media. We may link to this so people can read more detail. Add RemovePhoneThis field is for validation purposes and should be left unchanged. Δ
UK Ministry of Housing, Communities and Local Government (MHCLG) 
UK Ministry of Housing, Communities and Local Government (MHCLG)