Local Digital Declaration

Introduction

This declaration affirms our collective ambition for local public services in the internet age, and our commitments to realising it. It commits us working on a new scale to:

  • design services that best meet the needs of citizens
  • challenge the technology market to offer the flexible tools and services we need
  • protect citizens’ privacy and security
  • deliver better value for money

This joint endeavour was initiated by the UK Ministry for Housing, Communities and Local Government (MHCLG), the Government Digital Service (GDS), and a collection of local authorities and sector bodies from across the UK. We invite all local authorities and the organisations we collaborate with to join us by signing the Declaration and committing to deliver a first action from which we can all benefit.

The opportunity

Never before has it been possible to collaborate so effectively, to deliver services across so many boundaries, to interrogate our data so insightfully, to realise such great efficiencies, and to reshape public services for the benefit of all while retaining local sovereignty.

Great work has already been done to transform our services using digital tools and technology. But we have an opportunity to do more.

Our ambition

We want to co-create the conditions for the next generation of local public services, where technology is an enabler rather than a barrier to service improvements, and services are a delight for citizens and officials to use. We know that one size doesn’t fit all, but by developing common building blocks local authorities will be able to build services more quickly, flexibly and effectively. Only in this more open and flexible market will we unlock our full potential for innovation.

Our ambition requires both a culture shift and a technology shift, and we’ve agreed 5 principles to help us do it:

  1. We will go even further to redesign our services around the needs of the people using them. This means continuing to prioritise citizen and user needs above professional, organisational and technological silos.
  2. We will ‘fix our plumbing’ to break our dependence on inflexible and expensive technology that doesn’t join up effectively. This means insisting on modular building blocks for the IT we rely on, and open standards to give a common structure to the data we create.
  3. We will design safe, secure and useful ways of sharing information to build trust among our partners and citizens, to better support the most vulnerable members of our communities, and to target our resources more effectively.
  4. We will demonstrate digital leadership, creating the conditions for genuine organisational transformation to happen, and challenging all those we work with to embrace this Local Digital Declaration.
  5. We will embed an open culture that values, incentivises and expects digital ways of working from every member of our workforce. This means working in the open wherever we can, sharing our plans and experience, working collaboratively with other organisations, and reusing good practice.

Our commitments

MHCLG will establish a delivery team to support all Declaration co-signatories in realising this ambition. It will play a leadership role within central government, advocating for the approach set out in this declaration. It will work with councils as equal partners to create the tools and conditions for reform, delivering common technical patterns and routes to procurement for core services. And, as part of a collective effort alongside local government networks, it will help local authorities find out about priority projects that support this mission and support the continued growth of the local digital community.

In addition, each co-signatory will commit to the following activities:

 

Our leaders, service managers, board members and politicians will:

  • Make sure that digital expertise is central to our decision-making and that all technology decisions are approved by the appropriate person or committee. This will ensure that we are using our collective purchasing power to stimulate a speedy move towards change.
  • Have visible, accessible leaders throughout the organisation (publishing blogs, tweeting and actively participating in communities of practice), and support those who champion this Declaration to try new things and work in the open.
  • Support our workforce to share ideas and engage in communities of practice by providing the space and time for this to happen.
  • Publish our plans and lessons learnt (for example on blogs, Localgov Digital slack; at sector meetups), and talk publicly about things that have could have gone better (like the GOV.UK incident reports blog).
  • Try new things, from new digital tools to experiments in collaboration with other organisations.
  • Champion the continuous improvement of cyber security practice to support the security, resilience and integrity of our digital services and systems.

Our transformation, information technology and digital teams will:

  • Research how to reuse existing user research, service design, common components, and data and technology standards before starting to design or procure something new.
  • Build capacity in service-design, so that each service we transform is informally tested by our peers against our national service standard where appropriate (GDS will be publishing a local-friendly iteration).
  • Where appropriate every new IT solution procured must operate according to the technology code of practice, putting us in control of our service data, using open standards where they exist and contributing to their creation where they don’t.
  • Share knowledge about digital projects where there is an opportunity for potential reuse or collaboration with others.
  • Work together to establish the trust frameworks we need to safely analyse and share personal data. This will allow us to better serve our shared customers and reduce the need to ask citizens for the same information multiple times.
  • Work together to create common solutions that allow us to check people’s eligibility for services with central government and others in real time with their consent.
  • Take inspiration and ideas from a wide range of sources, and participate individually in communities of practice and interest outside the organisation (for example, LocalGovCamp, OneTeamGov, and related networks and events).

Signatories (133)

Sort list by date of signature

Adur & Worthing Councils
Signed by: Alex Bailey on 27 November, 2018 — Read more about progress on digital at Adur & Worthing Councils
Allerdale Borough Council
Signed by: Ian Frost on 7 August, 2018
Ashfield District Council
Signed by: Rob Mitchell on 28 September, 2018
Aylesbury Vale District Council
Signed by: Andrew Small on 5 September, 2018
Barnsley Metropolitan Borough Council
Signed by: David Robinson on 4 October, 2018
Basildon Borough Council
Signed by: Scott Logan on 4 October, 2018 — Read more about progress on digital at Basildon Borough Council
Basingstoke and Deane Borough Council
Signed by: Melbourne Barrett on 20 September, 2018
Bath and North East Somerset Council
Signed by: Ashley Ayre on 11 October, 2018
Bedford Borough Council
Signed by: Philip Simpkins on 4 October, 2018
Birmingham City Council
Signed by: Councillor Brigid Jones on 4 December, 2018
Blaby District Council
Signed by: Cllr Terry Richardson on 23 November, 2018
Bolsover District Council
Signed by: Dan Swain on 13 November, 2018
Broadland District Council
Signed by: Cllr Greg Peck on 25 September, 2018
Bromsgrove District Council and Redditch Borough Council
Signed by: Chris Forrester on 9 November, 2018
Buckinghamshire County Council
Signed by: Sarah Ashmead on 2 December, 2018
Calderdale Metropolitan Borough Council
Signed by: Zohrah Zancudi on 8 November, 2018
Cambridge City Council
Signed by: Lewis Herbert on 19 September, 2018
Cambridgeshire County Council
Signed by: Gillian Beasley on 15 November, 2018 — Read more about progress on digital at Cambridgeshire County Council
Cannock Chase District Council
Signed by: Tony McGovern on 5 October, 2018
Canterbury City Council
Signed by: Colin Carmichael on 4 October, 2018
Carlisle City Council
Signed by: Dr. Jason Gooding on 8 October, 2018
Carmarthenshire County Council
Signed by: Chris Moore on 30 October, 2018
Cheltenham Borough Council
Signed by: Darren Knight on 4 October, 2018
Cheshire East Council
Signed by: Gareth Pawlett on 4 December, 2018
Cheshire West and Chester Council
Signed by: Councillor Samantha Dixon on 4 October, 2018
Chiltern District Council
Signed by: Bob Smith on 3 December, 2018
Chorley Council
Signed by: Councillor Adrian Lowe on 5 October, 2018 — Read more about progress on digital at Chorley Council
City of Lincoln Council
Signed by: Daren Turner on 11 October, 2018
City of Wolverhampton Council
Signed by: Claire Nye on 14 November, 2018
Colchester Borough Council
Signed by: Leonie Rathbone on 21 November, 2018
Cornwall Council
Signed by: Mark Read on 27 November, 2018
Coventry City Council
Signed by: David Ashmore on 13 November, 2018
Darlington Borough Council
Signed by: Paul Wildsmith on 4 October, 2018
Derby City Council
Signed by: Carole Mills on 15 November, 2018 — Read more about progress on digital at Derby City Council
Devon County Council
Signed by: Phil Norrey on 15 November, 2018
Doncaster Council
Signed by: Cllr Jane Nightingale on 25 September, 2018
Dorset Council
Signed by: Matt Prosser on 16 October, 2018
Dudley Metropolitan Borough Council
Signed by: Alan Lunt on 3 October, 2018
Durham County Council
Signed by: Cllr Joy Allen on 15 November, 2018
East Suffolk Council
Signed by: Stephen Baker on 30 August, 2018
Eastbourne Borough Council
Signed by: Linda Farley on 13 November, 2018
Food Standards Agency
Signed by: Julie Pierce on 16 August, 2018
Gateshead Metropolitan Borough Council
Signed by: Martin Gannon on 5 November, 2018
Gravesham Borough Council
Signed by: Melanie Norris on 4 October, 2018
Greater London Authority
Signed by: Theo Blackwell on 5 October, 2018 — Read more about progress on digital at Greater London Authority
Greater Manchester Combined Authority
Signed by: Phil Swan on 26 November, 2018
Hambleton District Council
Signed by: Dr Justin Ives on 5 October, 2018
Harlow Council
Signed by: Brian Keane on 19 November, 2018 — Read more about progress on digital at Harlow Council
Hertfordshire County Council
Signed by: Owen Mapley on 7 September, 2018 — Read more about progress on digital at Hertfordshire County Council
Hertsmere Borough Council
Signed by: Sajida Bijle on 13 November, 2018
Hinckley and Bosworth Borough Council
Signed by: Bill Cullen on 13 November, 2018
Huntingdonshire District Council
Signed by: Darren Tysoe on 13 September, 2018
Isle of Wight Council
Signed by: Mrs Wendy Perera on 7 December, 2018
Kirklees Council
Signed by: Rachel Spencer-Henshall on 19 November, 2018
Knowsley Metropolitan Borough Council
Signed by: Phil Aspinall on 17 October, 2018
Leeds City Council
Signed by: Tom Riordan on 14 September, 2018
Leicester City Council
Signed by: Miranda Cannon on 22 November, 2018
Lewes District Council
Signed by: Linda Farley on 13 November, 2018
LGSS
Signed by: Steve Day on 15 November, 2018 — Read more about progress on digital at LGSS
Lincolnshire County Council
Signed by: Keith Ireland on 5 October, 2018
Liverpool City Council
Signed by: Tony Reeves on 5 October, 2018
London Borough Of Barking & Dagenham
Signed by: Chris Naylor on 5 October, 2018 — Read more about progress on digital at London Borough Of Barking & Dagenham
London Borough of Brent
Signed by: Cllr. Margaret A McLennan on 12 October, 2018
London Borough of Camden
Signed by: Ed Garcez on 5 December, 2018
London Borough of Croydon
Signed by: Councillor Simon Hall on 9 November, 2018
London Borough of Ealing
Signed by: Paul Najsarek on 13 November, 2018 — Read more about progress on digital at London Borough of Ealing
London Borough of Hackney
Signed by: Philip Glanville on 4 October, 2018 — Read more about progress on digital at London Borough of Hackney
London Borough of Harrow
Signed by: Tom Whiting on 3 October, 2018
London Borough of Islington
Signed by: Jon Cumming on 2 November, 2018
London Borough of Lewisham
Signed by: Kevin Sheehan on 2 November, 2018
London Borough of Waltham Forest
Signed by: Cllr Liaquat Ali MBE on 31 October, 2018 — Read more about progress on digital at London Borough of Waltham Forest
Maidstone Borough Council
Signed by: Alison Broom on 3 October, 2018 — Read more about progress on digital at Maidstone Borough Council
Malvern Hills District Council
Signed by: Jack Hegarty on 4 December, 2018
Manchester City Council
Signed by: Bob Brown on 23 November, 2018
Mansfield District Council
Signed by: Mariam Amos on 3 October, 2018
Medway Council
Signed by: Carrie McKenzie on 5 October, 2018
Melton Borough Council
Signed by: Edd de Coverly on 13 November, 2018
Milton Keynes Council
Signed by: Tracey Tudor on 15 November, 2018
Ministry of Housing, Communities and Local Government
Signed by: Paul Maltby on 2 August, 2018
Newcastle City Council
Signed by: Tom Warburton on 7 November, 2018
Norfolk County Council
Signed by: Councillor Tom Fitzpatrick on 5 October, 2018
North East Derbyshire District Council
Signed by: Dan Swaine on 13 November, 2018
North East Lincolnshire Council
Signed by: Councillor David Watson on 10 October, 2018 — Read more about progress on digital at North East Lincolnshire Council
North Lincolnshire Council
Signed by: Becky McIntyre on 5 October, 2018
North Somerset Council
Signed by: Helen Bailey on 12 October, 2018
Northumberland County Council
Signed by: Steve Smith on 30 November, 2018
Nottingham City Council
Signed by: Richard Henderson on 15 November, 2018
Oxford City Council
Signed by: Gordon Mitchell on 9 November, 2018 — Read more about progress on digital at Oxford City Council
Plymouth City Council
Signed by: Andy Ralphs on 3 December, 2018
Portsmouth City Council
Signed by: Louise Wilders on 4 October, 2018
Preston City Council
Signed by: Neil Fairhurst on 22 November, 2018
Rotherham Metropolitan Borough Council
Signed by: Sharon Kemp on 30 November, 2018
Royal Borough of Kensington & Chelsea
Signed by: Claire Wise on 31 October, 2018
Royal Borough of Kingston Upon Thames
Signed by: Iona Lidington on 22 November, 2018 — Read more about progress on digital at Royal Borough of Kingston Upon Thames
Royal Borough of Windsor and Maidenhead Council
Signed by: Hilary Hall on 4 October, 2018
Sheffield City Council
Signed by: Councillor Olivia Blake on 3 December, 2018 — Read more about progress on digital at Sheffield City Council
Solihull Metropolitan Borough Council
Signed by: Paul Johnson on 12 November, 2018
South Bucks District Council
Signed by: Bob Smith on 3 December, 2018
South Cambridgeshire District Council
Signed by: Philippa Hart on 31 August, 2018
South Kesteven District Council
Signed by: Lee Sirdifield on 14 November, 2018
South Lakeland District Council
Signed by: Lawrence Conway on 19 September, 2018
South Norfolk Council
Signed by: Cllr Kay Mason Billig on 10 September, 2018
South Tyneside Borough Council
Signed by: Stuart Reid on 3 December, 2018
Southwark Council
Signed by: Emma Marinos on 27 September, 2018
Stafford Borough Council
Signed by: Tim Clegg on 5 October, 2018
Stevenage Borough Council
Signed by: Tom pike on 3 December, 2018
Stockport Council
Signed by: Pam Smith on 26 November, 2018 — Read more about progress on digital at Stockport Council
Stockton-on-Tees Borough Council
Signed by: Neil Schneider on 18 October, 2018
Suffolk County Council
Signed by: Chris Bally on 2 November, 2018
Sunderland City Council
Signed by: Jon Ritchie on 17 September, 2018
Surrey County Council
Signed by: Charlotte Morley on 16 November, 2018
Swale Borough Council
Signed by: Cllr Duncan Dewar-Whalley on 10 October, 2018
Tewkesbury Borough Council
Signed by: Graeme Simpson on 30 November, 2018
The City of London Corporation
Signed by: John Barradell on 28 November, 2018
The London Borough of Hounslow
Signed by: Councillor Steve Curran on 5 October, 2018
The London Borough of Lambeth
Signed by: Andrew Travers on 27 November, 2018
The London Borough of Tower Hamlets
Signed by: Neville Murton on 12 November, 2018
Three Rivers District Council
Signed by: Steven Halls on 18 October, 2018
Tonbridge and Malling Borough Council
Signed by: Sharon Shelton on 7 September, 2018
Tunbridge Wells Borough Council
Signed by: William Benson on 9 November, 2018
Wakefield Council
Signed by: Merran McRae on 8 October, 2018
Walsall Council
Signed by: Mark Fearn on 13 November, 2018
Watford Borough Council
Signed by: Andrew Cox on 6 November, 2018
Wealden District Council
Signed by: Trevor Scott on 8 November, 2018
West Midlands Fire Service
Signed by: Philip Hales on 7 October, 2018 — Read more about progress on digital at West Midlands Fire Service
West Sussex County Council
Signed by: NIcola Bulbeck on 18 October, 2018
Wigan Council
Signed by: Lesley O'Halloran on 28 August, 2018
Wirral Council
Signed by: Councillor Phil Davies on 13 November, 2018
Wokingham Borough Council
Signed by: Sally Watkins on 29 November, 2018
Worcester City Council
Signed by: David Blake on 3 December, 2018
Worcestershire County Council
Signed by: Paul Robinson on 22 November, 2018 — Read more about progress on digital at Worcestershire County Council
Wychavon District Council
Signed by: Jack Hegarty on 4 December, 2018
Wyre Forest District Council
Signed by: Ian Miller on 3 December, 2018 — Read more about progress on digital at Wyre Forest District Council

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