Guidance on making a commitment

To help you write up your projects for your commitment, we’ve written some guidance and 2 examples. Note that examples are about solving specific problems, or answering specific questions, rather than fixing organisational-wide problems. While the latter is vital, we believe that this community will benefit more from sharing smaller, specific case studies.

We’ve asked you to fill in 4 fields to explain what you’ll commit to. This will help us tag commitments and ensure they’re consistent. We’ll display everyone’s commitment on our website soon.

Title: This should explain the problem you’re trying to solve, or the project you’re developing, in just a few words. Pick a problem that others could learn from by reading about your project online. The project or problem you pick should:

  • Be specific and not too broad, rather than an overarching strategic objective
  • Tackle a particular problem in a new way, rather than generally advancing a long-standing mission of your organisation
  • Be able to be addressed by a single, time-bound, well-defined project, rather than a series of projects or a system-wide change

Partners: List the organisations you’ll work with to deliver your project. This could include:

  • Other local authorities
  • Private companies
  • Other public sector organisations

You should only list collaborators who have already agreed to work with you, rather than those you hope to work with in the future.

Mission: This should summarise what you hope to have delivered within a year of signing the Declaration, and indicate how you’ll do it. You could include details of, for example:

  • What you hope the end result of your project will be
  • Specific actions you will take as part of the project
  • Any products or resources you aim to create

Impact: Explain to your peers how you think specific users will benefit from your project. You could include details of:

  • What benefits your project will bring
  • Who will be helped by the solution
  • How your project will help solve the problem you have identified
  • How you will measure the success of your project
  • Any follow-up activities, and/or how the success of the project will drive benefits into the future

Here are the examples we’ve made up to help you understand what we’re looking for in a Declaration commitment.


Made-up example 1 from a local authority



Using open-standard predictive analytics tools to identify teenagers at risk of dropping out of secondary school


Local police service, Department for Education and Neighbour Borough Council


We will create a step-by-step guide that any local authority could use to identify teenagers at risk of dropping out of secondary school. We will work out what data is required, how to access it safely, and which algorithms best identified at-risk teenagers. We also hope to test our assumed reasons for teenage school dropouts to inform better interventions in the future.


The project aims to reduce the number of teenagers dropping out of secondary school, saving councils money by wasting less on ‘stay in school’ campaigns, which currently don’t seem to be having a big impact in Made-up Metropolitan Borough Council.


Made-up example 2 from central government



Creating a best practice guide or service pattern for administering older persons’ concessionary travel applications


Local councils x, y, and z


To design a best practice way to administer older person’s concessionary travel pass applications. We’ll do this by researching how a number of councils currently deliver the service, and what their users need of the service. We’ll then use this research to inform a service pattern that any local authority could use to improve this service quickly and in line with the Declaration principles.


The aim of the service pattern is to cut the cost of putting applications for older persons’ concessionary travel passes online. It will help councils that use the pattern to eliminate the unnecessary manual processing of applications and reduce the number of calls to contact centres, saving councils money.


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