To effectively deliver frontline services it is becoming critical to move to locality based models that take advantage of public sector assets and buildings close to where support is needed and delivered. This requires dynamic coordination between multiple agencies and a specific understanding of space availability, utilisation and cost.
Our discovery would work across the local authority and health partners to establish the challenges with this way of working, examine the way each individual organisation manages space availability, utilisation and cost apportionment and work on the hypothesis that a regional based room and asset based management and booking system would deliver significant benefit across the various organisations.
- Digital leadership training (for council leaders, service managers or senior executives)
- Digital and agile awareness
- Introduction to user research
- Introduction to service design