Business intelligence is critical for councils battling with priorities, budget cuts and the need to work smarter.
Reams of data and information is mainly stored in silos and not used more than once. With little integration of data and joining up of systems, opportunities are missed to focus resources on place based outcomes and users.
Data is not seen as an asset and combined with service pressures, often little regard is given for data quality or standards.
Recent work informs that vital data is not collected and systems are not being used to their full potential. We have seen little correlation between the data being entered and the expectations of what can be reported on.
We want to understand:
What data we hold
Why there are problems with extracting data
Why sharing data is an issue
What data we need to evidence progress against outcomes
The value of data in relation to decision making operationally and strategically in organisational and service design.
We want to demonstrate the value of data and set out the principles and standards that need to be in place across agencies at scale. We want to collaborate with councils interested to understand the impact and opportunity.
- Digital and agile awareness
- Introduction to service design
- Introduction to product management
- Agile for teams