Government crest UK Ministry of Housing, Communities and Local Government (MHCLG)

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View corresponding Funding Application

Oxford City Council

Outcome of Expression of Interest: Invited to apply

Applicant details

Project title: Explore the potential for a common chat bot platform/framework

Current stage: Discovery

Partners involved: Filter on 'local government as a platform', 'chatbots' and 'artificial intelligence and robotic process automation' theme to see potential partners

With a drive to embrace the opportunities afforded by AI and chat bots, there is a risk that each local authority re-invents the approach each time with its own favoured product.

This proposal is for a discovery project to explore the potential for a common chatbot platform/framework that all local authorities could adopt to minimise their costs and enable more authorities to adopt this technology more easily, with the potential for a shared expertise to be developed across Local Government in its development, and a shared library of ‘bots’ that could be re-used

Full details at https://docs.google.com/document/d/11KnKGY14_XFk5klCUpPl2cxdIHPmv8PNifFcigRMiVY/edit?usp=sharing

  • Digital leadership training (for council leaders, service managers or senior executives)
  • Digital and agile awareness
  • Introduction to user research
  • Introduction to digital business analysis