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Laying the foundations for better local public services

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Staffordshire County Council

Outcome of Expression of Interest: Not shortlisted

Applicant details

Project title: Roll out of services directroy across borough and district councils

Current stage: Alpha

Partners involved: Staffordshire County Council, Newcastle Borough Council, Cannock Chase District Council, Stafford Borough Council. Filter on 'directory of services' theme to see potential partners.

The MyStaffs App in a mobile app for citizens to access council and public sector services in one place, anytime and anywhere.

As a two-tier authority we understand that the public don’t differentiate between County and Borough/District services and the MyStaffs App means they don’t have to. The App helps to drive channel shift as we move towards digital first and digital only services.

However, the App has not been fully implemented by all the Boroughs and Districts and this money will be used to fund support for these organisations to implement and promote the App more widely and realise the benefits of channel shift improved citizen outcomes.

Discovery evidence

https://www.mystaffordshire.co.uk/campusm/home

  • Digital leadership training (for council leaders, service managers or senior executives)
  • Digital and agile awareness

Other training requests

Digital Marketing and promotion of online services