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Adur & Worthing Councils

Our project wishes to bring joined-up, best-practice digital thinking to the challenging problem of local service directories. Every local authority, health organisation, police force, together with other voluntary sector partners are attempting to maintain some form of local directory-based information with massive duplication of effort.  Typically there is little join-up,…

Cabinet Office

The National Fraud Initiative (NFI) is part of Fraud Error and Debt (FED) within Cabinet Office. NFI has developed a fraud prevention solution called ‘AppCheck’ to assist public sector bodies, such as councils, prevent fraud entering their systems at the application stage. Fraud prevention is more cost effective than detection…

Greater London Authority

There is an increasing need for reliable data on proposed and approved development in order to measure progress toward housing delivery and other Government priorities. Obtaining even limited data on consented development is costly and labour intensive. Data is often out of date before it can be used for policy development…

London Borough of Hammersmith and Fulham

The two main systems for permanent social housing allocation (direct offer and choice-based lettings) are imperfect. Direct offers require significant Council resource investment to manage the waiting list and offer properties, while CBL leads to ‘point-gaming’ of the system in an attempt to get better offers. Both systems also require…

London Borough of Lewisham

The nature of homelessness has changed in the past decade. In the first quarter of 2008, 20% of households that were accepted as Homeless in England had lost their rented or tied accommodation, by the first quarter of 2018 this had risen to 31%[1]. As rents continue to increase[2] at…

London Borough of Waltham Forest

The cost of providing social care to families has increased by 8.4% in Waltham Forest over the last 5 years and at the same time the pressure on providing quality homes in London as result of the housing crisis is increasing dramatically. The new ten year housing plan target (2019…

Newcastle City Council

Problem Statement At Newcastle City Council we have adopted an agile approach to developing digital services for our customers. We don’t, however, have a consistent process to receive, analyse and act upon our users using Beta public services. This view is shared with collaborative partners, North of Tyne group. Having…

Sunderland City Council

Sunderland Council’s social housing application process is manual, inaccessible, generates failure demand, is labour intensive and it isn’t joined up with other social housing providers in the city. Advice and information is limited with no one source and there is no ability to currently advertise available properties on-line. Over 2,000…

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