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Projects submitted

Babergh and Mid Suffolk District Council

The dynamics of how we deliver our services in a simple, fast and effective way whilst supporting those in the community with complex needs is challenging and changing rapidly. We want to simply the most common tasks such that this frees up staff – enabling them to deal with complex…

Basildon Borough Council

As per the Civil Contingencies Act 2004 local authorities are a category 1 responders and have a key role in supporting emergency services and are equally responsible for assessing the risk, plan and exercise for emergencies, ensuring business continuity and warning and informing the public during an emergency. Local authorities…

Bracknell Forest Borough Council

Digital payment processes Traditionally customers have paid for a variety of services using a range of payment methods, including cash, cheques and paper direct debits forms. Customers increasingly tell us that they prefer to report, book and pay for services online at a time convenient to them. Using multiple payment…

Bracknell Forest Borough Council

Flexible booking solutions Bracknell Forest Council has a wide range of services where a flexible bookings solution would add value to the customer experience. This includes the ability for customer to book from a variety of availability time slots either controlled by the customer or by the staff member, linked…

Buckinghamshire County Council

The council needs to make significant savings in the running of its household waste and recycling centres. There is an opportunity to reduce the costs of the service by £800,000 by charging for recycling non-statutory waste. We have not decided how charges will be collected at recycling centres. Current waste…

Buckinghamshire County Council

Council’s should be making use of the platforms provided by the Government Digital Service. The adoption of the GOV Pay platform is difficult because of the challenges and cost of integration with legacy ERP and finance systems. Through discovery we would like to understand the potential benefits of providing users…

Carlisle City Council

The Cumbria Resilience Forum (CRF) developed a Delivery Plan to address its capability needs; improve responsiveness and build resilience across the Partnership. The Plan identified improvements that could be realised through digital tools. The CRF has elected to develop a Multi-Agency Information Cell (MAIC) which will utilise a range of…

Cheshire East Council

Local Augmented Reality Data Platform Industrial Strategy aims to make the UK a leader for digital technologies. As this technology develops it is important that the data and services held by Councils provide and respond to this medium, allowing for new ways to access and reaching new audiences. Through providing…

Devon County Council

Fraud in Local Government is a growing problem which is estimated to cost between £2.2 Billion and £4 Billion annually. We would like to establish a Counter Fraud Hub using Plymouth City Councils current IT case management system and qualified investigators. Most of Devon currently has no counter fraud coverage and…

Dudley Metropolitan Borough Council

The Council has implemented a Digital Platform and one of the service lines allows residents to request Grounds Maintenance jobs. Currently there is no integration to the Grounds Maintenance System (records are manually entered again by customer services advisors). The citizen who logs the call cannot see the progress of…

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