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Download data in a CSV file: 1) Expression of interests 2) Full applications

Brighton and Hove City Council

  1 Description of Business Requirement   At 31 March 2018, the total amount of council tax outstanding in England amounted to £3 billion (cumulative from the introduction of council tax in 1993   For 2017/18, Local authorities in England collected £27.5 billion, with arrears of £818 million, approximately 3%…

Calderdale Metropolitan Borough Council

For many council services, residents are repeatedly asked to verify their identity. This results in unnecessary duplication and service delays, not only for the customer but also for the staff carrying out the checks. We would like to carry out a Discovery project which examines how we can use and…

Durham County Council

Simple Sign On Project Durham has made significant progress in providing digital services to the public. As this journey continues it is becoming increasingly apparent, both from customer feedback and professional teams, that the ability to provide a simple and seamless authentication process across multiple case management systems is needed…

Durham County Council

Local Authorities have made significant progress in providing digital services to the public. As this journey continues it is becoming increasingly apparent, both from customer feedback and professional teams, that the ability to provide a simple and seamless authentication process across multiple case management systems is needed to make the…

Harrow Council

The current processes around electoral registration and the annual canvass are both paper driven and resource intensive. As a result, these services are unnecessarily costly to run. The chance to digitise and potentially automate this service area offers the opportunity to reduce cost, improve the carbon footprint and enhance the…

London Borough of Hillingdon

To create a unique resident / business (Client) index to enable them to have a single sign across all our existing accounts and portals – creating a single Hillingdon Account. This account would also include the ability for a mediated / assisted access to the account, e.g, a relative managing…

London Borough of Waltham Forest

My Account self-service improvements Throughout the UK local authorities are under pressure to deliver more with less, with many focussed on driving channel shift from traditional expensive channels (call centre and face-to-face) to digital. A resident’s online ‘My Account’ is their single access point to all council interactions they can…

Maldon District Council

Self Service Customer Portal Application The public sector has gone through unprecedented change following the introduction of fiscal austerity. Local Authorities have been at the centre of this programme. Concurrently, expectations of the public for the variety of services councils provide and ability to access services in different ways have…

Newcastle City Council

Problem Statement At Newcastle City Council we have adopted an agile approach to developing digital services for our customers. We don’t, however, have a consistent process to receive, analyse and act upon our users using Beta public services. This view is shared with collaborative partners, North of Tyne group. Having…

Rugby Borough Council

There are a multitude of web based systems that can provide access for residents to distinct sections of data that we hold about them, many of which support some kind of SSO technology and some of which enable customers to allow or revoke data processing rights in line with GDPR.…

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