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Projects submitted

City of Bradford Metropolitan District Council

To effectively deliver frontline services it is becoming critical to move to locality based models that take advantage of public sector assets and buildings close to where support is needed and delivered. This requires dynamic coordination between multiple agencies and a specific understanding of space availability, utilisation and cost. Our…

City of Bradford Metropolitan District Council

We have developed Finance and Performance monitoring reports using Microsoft Power BI. The reports could be shared with other Councils quickly and cheaply. We also have a training package to get other Councils to a level of competency where they could maintain, improve, customise our reports to their needs, and…

City of Lincoln Council

We have an ambition as an authority to maximise the use of technology and promote agile working. Currently agile working is restricted by the software we have and would like to understand how Office 365 could support our ambition to enable our staff to work with maximum flexibility and deliver…

City of Lincoln Council

The Council has a Customer Experience/Channel shift programme to enable staff to be work in a more agile manner enable customers to self-serve online in as many services as practically possible.  After considerably improving Revenues and Benefits services, we would like to concentrate on Environmental and Regulatory Services, including: Refuse…

City of Lincoln Council

We would like to develop and implement an online service to our tenants that would allow them initially to log a housing repair and book an appointment. We would then envisage that they would be able to amend or cancel the appointment within agreed parameters. The tenant would also have…

City of Lincoln Council

As part of a discovery project we identified an array of tools which we could utilise to develop a suite of online services which would provide better customer experience, and improve staff efficiencies. These tools are add-ons to the Firmstep platform; calendar bookings; third party access.   We would develop…

City of Wolverhampton Council

The City of Wolverhampton Council have invested in digital capability as part of our ‘Smart City’ approach, including WV insight – an open data platform. Whilst this infrastructure provides a platform to build from, there is a need to ensure that we maximise the benefits for local people in the…

City of Wolverhampton Council

We want to discover how we reduce demand on the public sector by developing community led digital platforms to connect local people, to each other, activities, information and assets. The Care Act 2014 requires councils to provide information and advice on how people can lead healthier and more active lives.…

City of Wolverhampton Council

With our partners and communities, we are developing a Stronger Communities programme which supports the City of Wolverhampton to achieve more through the use of the skills, knowledge and assets available within our communities and individuals living in our city – shifting from a deficit approach, to a strength-based approach…

Colchester Borough Council

Based on the research in the book ‘Hooked – How to build habit forming products’ by Nir Eyal, we would like to be able to map all of the residents with accounts on our website against their Mosaic demographic data. We would then like to be able to present offers…

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