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Projects submitted

Housing repairs online - improvement

This discovery aims to define a common service pattern for housing repairs and understand: barriers to adoption of digital repairs services The elements best suited to self service Optimal uses of technology to improve user satisfaction, reduce costs, which may not be the initial logging of the repairs Work on…

Hydration Innovation – exploring a digital solution to improve hydration in care home residents

A full PDF of application with diagrams will be sent to fund@localdigital.gov.uk The Discovery Phase of the Hydration Innovation project was supported by a £30k grant from the Local Government Association (LGA) and NHS Digital (NHSD) ‘Social Care Digital Innovation Programme’.  A 78-bed dementia care home in North Somerset provided…

Improving outcomes for vulnerable adults after hospital discharge

We are seeking to address a strategic priority of the Council Plan; to enable older residents and vulnerable adults to live independently & a strategic main theme of our Joint Health & Well Being Strategy; to enable residents to maximise their capabilities & life chances; specifically to improve the outcomes…

Information Technology Projects Financial Flows Integration

The majority of IT enhancements to business area improvements do not significantly consider the impact to Income Management and Finance Systems. All too often these areas end up with supplementary reports and manual processes which take up officer time and reduce department efficiency. Our proposal is to identify core financial flows…

Intelligent Process Automation of Back Office services

Suffolk County Council and our partners need to safeguard front line services by ensuring that we execute back office work in the most effective and efficient way possible.   We want to introduce Robotic Process Automation (RPA) to deliver high and medium volume transactions that are of a simple or moderately…

Joining Up Telehealth, Telecare and Tecnology Enabled Care

Within Gloucestershire we have many silo'ed services that all have the joint aim of increasing independence, mobility and safety within the home and community.  We want to join these up to not only improve the outcomes of the individuals through the shared learning of each service but also remove the duplication…

Learning how to make code-sharing between councils work in practice

There’s no pan-local government ‘playbook’ describing how to make code sharing work in practice. We believe this discourages collaboration, and leads to painful reinventions of the wheel in councils where it’s tried.   Our Discovery project will work through the issues that make shared development of code difficult, including:  issues of fairness in investment, workload, benefits and ownership of IP  resource implications initially and over time,…

Local review of gaps and opportunities for loneliness prevention

Loneliness is a universal public health issue that   impacts health and wellbeing (Nyqvist et al., 2016) and generates more demand for social care and health services. The problem that this project seeks to address is a lack of understanding of how and where our council should deploy interventions. Within…

Local Social Progress Index

Many councils across the UK are finding that “inclusive growth” is a key philosophy for building better and more resilient communities. It is also widely understood that societal inequalities will need to be addressed. It is however, currently difficult to understand the differing pressures on communities in a spatial context…

Making Access to the Council Tax Support Scheme Easier

Council Tax Support (CTS) is a discount thats treat as a benefit for application purposes. Each LA scheme & household contribution levels is different. Discussions within the wider council tax community note LAs are nervous to be 1st to make changes to their local scheme, in part due to high…