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Mapping Children’s Journeys Through Children and Family Services

Problem: All Councils struggle to understand and monitor how children move between statutory and non-statutory social services. This can make it much harder to make informed decisions on service delivery and often results in children bouncing between services without accessing the right support. Despite local authorities collecting data on children…

Maximising the potential of digital in improving healthy lifestyle behaviour at a population level

Across the UK, our population is growing increasingly unhealthy, with more people developing chronic conditions. That in turn reduces their ability to work, live independently and participate in society. There are also significant inequalities, with those living in more deprived areas having significantly worse health outcomes. This places a financial…

Meeting FOI Demand through Assisted Self-Service

Problem Statement The Freedom of Information Act 2000 gives the UK public a ‘right of access’ to information held by public authorities including central government departments, Parliament, the armed forces, local authorities, the NHS, universities and police forces. These public authorities have a duty to respond to FOI requests within…

Move In Move Out - Tell us once

Citizens move home between different local authorities and as part of this process they are required to inform each local authority involved of changes required to the services they and their family need. Characteristics of the family members moving home and their prevailing situations are widely dispersed, families which access…

National Land and Property Gazetteer API development

Problem: councils struggle to implement modern APIs for local address lookup which resolve unique property reference numbers (UPRNs), so where digital services are developed by or in collaboration with third parties, those solutions must rely on expensive, closed NLPG APIs that offer poor usability for end users and/or frustrating onboarding…

Norfolk and Waveney STP Hosiptal and Care Home Bed Flow tracker

The key objective of the project/programme is to help local people with health and care needs to get access to available beds without unnecessary delays and to save local public-sector money in the process. Norfolk County Council are leading the development of a full system wide Bed Management Tracker primarily…

Open collaboration pipeline

The structure of local and central government lends itself to public organisations working in silos to devise solutions to meet their own needs. This leads to huge inefficiencies through duplication of spending, lack of collaboration and sharing of knowledge. The vision for Pipeline is to develop an online tool that…

OpenCommunity: data standards for local community-based services

Our project wishes to bring joined-up, best-practice digital thinking to the challenging problem of local service directories. Every local authority, health organisation, police force, together with other voluntary sector partners are attempting to maintain some form of local directory-based information with massive duplication of effort.  Typically there is little join-up,…

Optimising data usage to improve services to our communities

Councils across the UK hold an incredible wealth of data but have been slow to mirror the private sector in optimising this data as a strategic and operational tool to anticipate customer demands, target scarce resources to not so obvious areas in critical need, predict and prevent future adverse events…

Organisational Digital Skills for Life

We are seeking to adopt a whole organisation approach to embedding digital skills across the workforce. It is essential that we seek to equip our employees with the skills, knowledge and understanding to live, learn and work in a digital society. ‘Digital for Life’ is key to successful transformational change…