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Projects submitted

Creating a digital planning maturity audit across the entire planning process from policy, monitoring and strategy to development management and decision making; to streamline and automate the end to end process and deliver an open, transparent and efficient data led service

Like many other authorities Camden’s Planning Service is an end to end service that covers all aspects of planning from plan making (strategic planning, local plans, planning guidance and supporting neighbourhood planning); place shaping (master planning and urban design); decision taking; monitoring; planning for infrastructure (including S106 agreements and CIL);…

Creating a high-level design for partial online birth registration; to provide greater customer convenience and improve overall efficiency.

Existing civil registration processes require citizens to attend lengthy (30-40 minute) appointments with a registrar, to provide information for a birth or death to be registered. As with death registration, birth registration includes a significant amount of manual data entry and does not facilitate flexible, convenient or efficient service options…

Creating design patterns for pest control services

The user experience for accessing pest control services online is inconsistent across local authorities, and inefficient for the user, pest control practitioners and local authority staff. Councils are duplicating effort to design these workflows and interfaces. Croydon, working with Southwark, propose to develop and publish a set of design patterns for…

Data-Led Digital Discharge - Support, Enable, Empower, to Prevent Re-entry (encourage self caring rather than Council reliant services)

This solution has been chosen from our discovery outcomes due to the disparity digital / IoT deployments across Newham, Havering, Brent & LBBD already with digital technologies across: Older Adult Extra Care Schemes Learning Disability Schemes Independent Living Post Hospital Discharge Adult & LD Living Independently in the community It…

Developing a playbook, made up of a self-assessment tool and guides for FOI service delivery, so that FOI managers and practitioners can identify approaches for improvement.

One of the key unmet needs across local authorities discovered in the alpha project was the ‘10,000ft problem’ - a way to give FOI teams a means of assessing their service and identifying approaches for improvement. While the case management technology in place can have a dramatic effect on performance,…

Developing Family Context: a solution that puts information on family context into the hands of social workers so that they can better access and support children and their family

Our proposed beta solution: The Family Context tool will provide social workers in Children’s Social Care with information on relevant family members and their interactions with key services (police, adult social care, housing and schools). This will enable Social Workers to make more informed assessments of safeguarding risk and support…

Development Data Automation – Addressing the shortage of Delivery Data

There is an increasing need for reliable data on proposed and approved development in order to measure progress toward housing delivery and other Government priorities. Obtaining even limited data on consented development is costly and labour intensive. Data is often out of date before it can be used for policy development…

Digital data protection impact assessment (DPIA) tool

Data Protection Impact Assessment (DPIA) are a requirement of data protection legislation but are seen as an intensive and onerous process. We know a range of templates are currently used resulting in a complicated and fragmented approach particularly across partnerships. Challenges include that process are reliant on a small number of specialist staff…

Digital identification and support of vulnerable citizens pre-crisis.

TellJO is a digital self-assessment sent out by a local authority to its customers, enabling the local authority to proactively identify and engage with their vulnerable citizens at pre-crisis. The discovery phase of the TellJO project was funded by TellJO as a pilot to test the following hypotheses: 1.Do people…

Digitisation of Bereavement Services

The processes within B&NES Bereavement Services for burials, cremations and memorialisations are inefficient and outdated meaning the service is unable to maximise income generating opportunities.  A discovery project would uncover ways to build capacity and create efficiencies to both improve the customer experience and support the growth of the service.…