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Projects submitted

Digitising viability assessments to maximise affordable housing delivery

We are seeking to speed up the viability assessment process and reduce administration, while also increasing the provision of affordable homes. Main objectives for the alpha phase are to: Build prototypes of data-driven tools that enhance the process Test these prototypes with users and stakeholders Demonstrate the technical feasibility of…

Discovery into the use of 3D data to join up the planning system with build standards and post occupancy services

Information gathered through the planning system operates as the gateway to development for residents, objectors and builders as well as a go to place for post occupancy information.  The quality and amount of the information currently prepared is often found lacking. Higher quality / more detailed information is prepared than…

Discovery into understanding citizen requirements to implement a Digital Privacy Policy

Digital ethics and privacy are growing concerns for individuals, organisations and governments. Consumers are increasingly aware their personal information is valuable and are demanding control. Organisations recognise the increasing risk of securing and managing personal data, and governments are implementing strict legislation to ensure they do. Consequently Digital ethics and…

Discovery to explore the benefits of a common API platform

As signatories to the Local Digital Declaration we want to break our dependence on inflexible and expensive technology that doesn’t join up. This means using modular building blocks for IT, and open standards to give a common structure to the data we create. But we can’t achieve this by switching…

Discovery to help understand how we can modernise online council accounts

The problem of low account take-up exists in many authorities; particularly with low take-up across high volume transactional services such as Benefits; Council Tax; Rent etc. Some of the perceived problems, we will look to understand, include;   Poorly designed websites; mobile first principles not observed across the whole site;…

Emergency Planning Digital Process Design

As per the Civil Contingencies Act 2004 local authorities are a category 1 responders and have a key role in supporting emergency services and are equally responsible for assessing the risk, plan and exercise for emergencies, ensuring business continuity and warning and informing the public during an emergency. Local authorities…

Emergency Planning from manual to digital

The Local Authority works in partnership with other organisations to improve the resilience of Kent and to ensure a coordinated response to emergencies. Emergency planning should aim to prevent emergencies occurring, or reduce the effect of an emergency. Our process is heavily reliant on manual intervention to develop, complete and…

Engaging and communicating with children in social care

Our aim is to empower children and young people known to the local authority and enable them to take better control of their lives. Providing the appropriate channel for young people to voice their concerns and request help or guidance in a way that is comfortable for them would allow…

Establishing a service design pattern for user feedback

Problem Statement At Newcastle City Council we have adopted an agile approach to developing digital services for our customers. We don’t, however, have a consistent process to receive, analyse and act upon our users using Beta public services. This view is shared with collaborative partners, North of Tyne group. Having…

Exploring issues around a sharable model of IoT standards for security, interoperability and data so that emerging IoT applications can be incorporated into a standard framework.

Internet technologies around IoT are promising radical improvements in how we serve our residents and businesses. This gives rise to a range of emerging opportunities to achieve significant social and economic benefits for our communities. However, we need to make sure that we put people first and foremost in this…