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Download data in a CSV file: 1) Expression of interests 2) Full applications

Wigan Metropolitan Borough Council

We want to on-board wider partners as part of multi agency working, including Primary and Secondary Schools to directly access and input Early Help Referrals directly into the system. We want to provide a single system view for Children’s records to key agencies which will help to inform them to…

Wigan Metropolitan Borough Council

Automation of Universal Credit Data Hubs. Wigan Council was a `Full Service` site for Universal Credit from 18-April-2018. Automation into our system was crucial to ensure that the XML file from the DWP was processed quickly and efficiently to ensure that volumes of work are managed, specific data hubs are prioritised…

Wiltshire Council

We have analysed many of our business processes, and are starting a programme to improve both citizen digital interaction and the back-office processes that they feed into.  We also propose to deploy robotic process automation technology, to liberate staff from undertaking well-defined, repetitive tasks, to focus on those requiring judgement. …

Wirral Borough Council

A Single Front Door to Digital Services-using a single sign on (SSO) As a result of fragmented IT development over many years, councils are now faced with a patchwork of online services, often presented through multiple, unconnected customer portals or citizen accounts. Attempts to ‘de silo’ systems or better join…

Wirral Borough Council

Generic Case Management Solution Despite PC’s being a standard fixture in councils up and down the country for decades, it is surprising how many services still rely on paper processes to manage their workload in one way or another. Where PC’s are used, it is often in an outdated way.…

Wokingham Borough Council

All local planning authorities face a common problem in terms of significant numbers of the applications found to be invalid.  This is frustrating for service users and an unnecessary cost for all involved. We don’t fully understand why users struggle to submit valid applications; whether they have the necessary tools,…

Wokingham Borough Council

Many authorities have a desire to move more services to the front door, however this leads to 20+ systems having to be understood by a traditional contact centre. The utopia position of creating one local government platform is unrealistic at this point, instead it is how we integrate and standardise…

Wokingham Borough Council

The majority of Local Authorities understand the value in the data they hold, however it is rare to find an LA that has been able to truly unlock the power of the data they have. Over reporting and silo’d data sets are common issues that have yet to be really tackled. We would…

Worcestershire County Council

Linking Registration Services to other local government services Worcestershire Office of Data Analytics (WODA) is submitting this bid on behalf of all Worcestershire’s public sector partners who are committed to working together. In England, there were c.880k births, deaths and marriages in 2017.  Registration Services therefore collect large amounts of…

Worcestershire County Council (Worcestershire Office of Data Analytics will lead on behalf of all Worcestershire Public Sector Agencies)

Problem Statement The Digital Economy Act 2017 enables greater powers to share Registration Services data for birth, deaths and marriages with other local public sector partners – the common 'problem' is identifying for what purpose, how to share, and what are the business benefits of doing so. Objectives The existing…

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