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Childrens Social Care demanding modelling

The number of Children in Care (CiC), both in Suffolk and nationally, has been rising, whilst expenditure has been rising at an even faster rate. Conversations with practitioners, backed up by the data, also reveal changing characteristics in the CiC population, all of this means that current commissioning models need…

Supporting and connecting people using Artificial Intelligence

The problem that we intend to address is whether we can support and connect people with social care needs through the use of personal AI devices. The capabilities of these devices to augment and enhance our lives is almost limitless, and their value is being proven by the dramatic uptake…

Tell us once ‘move-in’ process

Moving house is stressful and this is not helped by the complexity of the public sector front-end, as a new resident has to navigate individually a disjointed mass of bureaucratic processes in order to get everything they need when moving house. The current approach means a resident has to make multiple contacts and…

National Land and Property Gazetteer API development

Problem: councils struggle to implement modern APIs for local address lookup which resolve unique property reference numbers (UPRNs), so where digital services are developed by or in collaboration with third parties, those solutions must rely on expensive, closed NLPG APIs that offer poor usability for end users and/or frustrating onboarding…

Emergency Planning from manual to digital

The Local Authority works in partnership with other organisations to improve the resilience of Kent and to ensure a coordinated response to emergencies. Emergency planning should aim to prevent emergencies occurring, or reduce the effect of an emergency. Our process is heavily reliant on manual intervention to develop, complete and…

Re-Designing Planning Application Advice

All local planning authorities face a common problem in terms of significant numbers of the applications found to be invalid.  This is frustrating for service users and an unnecessary cost for all involved. We don’t fully understand why users struggle to submit valid applications; whether they have the necessary tools,…

Registration Services Data - unlocking Local Government opportunities

Problem Statement The Digital Economy Act 2017 enables greater powers to share Registration Services data for birth, deaths and marriages with other local public sector partners – the common 'problem' is identifying for what purpose, how to share, and what are the business benefits of doing so. Objectives The existing…

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