This project, led by Barnsley Metropolitan Council, aims to open up a back office Income Management System (IMS) built by Barnsley Council to other local authorities, and the private and public sectors. The new IMS will provide:
- a better experience for those who use and deliver payment and income services by designing a user-centred service that meets their needs
- value for money: demonstrating that councils can save money and run more efficient processes by adopting the future service
- open by design: sharing an open, configurable, cloud hosted system with a flexible support model that councils can absorb
- collaboration: working with local authorities and potential support providers to design a good local government service
The project is due to start the next stage of delivery in April – May 2021. To contact the project, email firstname.lastname@example.org.