This discovery seeks to understand what a ‘directory as a service’ could and should look like in 2019, using innovative approaches to data contribution, curation and consumption.
Every local authority, health organisation, police force, and voluntary sector partner is attempting to maintain some form of local directory-based information. However there is typically a lot of duplication of effort, and little or no co-ordination, data standards, quality assurance or automated data harvesting/publishing via APIs. Many directories have artificial geographical boundaries, resulting in poor provision of information to citizens located near administrative boundaries.
This project will research and document the current landscape and generate options for a high impact alpha phase, producing a user research report.
Funding granted: £78,400