Children’s Placement Portal

This project, led by Birmingham City Council on behalf of the West Midlands Strategic Network, sought to improve how children’s placement data is captured and analysed. By doing this, important […]

The Local Digital Fund round 5 logo

Reducing care calls to improve customer satisfaction

This discovery aimed to investigate how new technologies like Amazon’s Alexa and chatbots have the potential to reduce the need for expensive face-to-face visits. The hypothesis for this project was […]

The Care Calls project team at work