Reducing care calls to improve customer satisfaction

This discovery aimed to investigate how new technologies like Amazon’s Alexa and chatbots have the potential to reduce the need for expensive face-to-face visits. The hypothesis for this project was […]

The Care Calls project team at work

Providing registrations data to housing services

Following on from a successful discovery, this collaborative alpha project explores possible use cases for registrations data across local public housing services. The project aims to prove that providing deaths […]