West Northamptonshire Council: AI for Customer Service Automation and Transformation

West Northamptonshire Council (WNC) will explain how they are using artificial intelligence (AI), automation and digital transformation to power and enable innovative, automated and integrated digital services. The council will […]

Future Gazing: Where Next for Local Government Tech in 2024?

Join techUK as they put the spotlight on local government tech innovations, reflect on the digital trends of the past year and make their predictions for 2024.

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Releasing up to 389 Local Digital Fund proposals

This has been an important, madly busy week for our new Local Digital Collaboration Unit. In just a 2-week period, we received 389 unique expressions of interest in running collaborative Local Digital Fund projects from 171 organisations. Taking open to the whole next level, our next next task is to publish the whole lot on our website.

Local Digital Fund

Read the Local Digital Declaration

The Declaration was co-published with 45 organisations on 4 July 2018. This is our ambition for local public services, and our commitment to making it happen. We are a collective […]

The local digital collaboration mission at MHCLG

It’s notoriously difficult to scale innovation around the local public sector. Technology designed for one local authority doesn’t just slide neatly into another, because council systems speak different languages and […]