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This Alpha aimed to understand the user journey for staff who deal with FOI requests and SARs to prototype approaches to the unmet user needs they have discovered, and understand […]

This project aimed to prove the concept of automating the flow of planning application data: from applicant through the Local Planning Authority, to the regional authority, and out to the […]

This discovery hoped to understand what a ‘directory as a service’ could and should look like in 2019, using innovative approaches to data contribution, curation and consumption. Every local authority, […]

This discovery has explored the benefits of securely sharing data to support various services such as planning provision, safeguarding and fraud prevention. The Digital Economy Act 2017 enables greater powers […]

This discovery focused on developing a standardised reporting approach for statutory returns, developing a deep understanding of the users’ needs from this process. Every day, Children’s Services Departments (CSDs) make […]

This discovery aimed to understand how a cross-authority solution, potentially providing back-end case management, transactional functions and a database, could unlock wider transformation of the planning system. Planning services are […]

The alpha work set out to test an implementation of an “Open Community” data standard, expressed in machine readable terms and used for interchange of data by multiple organisations fulfilling […]

Following on from a successful discovery, this collaborative alpha project explores potential solutions for a back office planning system (BOPS). The project is delivered in Agile, using a user-centred approach […]

Following on from a successful discovery, this collaborative alpha project explores potential solutions for a common service pattern for the housing repairs service. The project is delivered in Agile, using […]

This discovery explored user research in local government and whether its results can be used by other councils. User research is an important piece of work to inform decision making […]

Every council in the country is required to process Revenue and Benefits data, either in-house or using an outsourced model. This discovery explores if there’s a need to build a […]

Before this discovery began, Brighton and Croydon Councils had already successfully managed to share code to help them develop their Drupal-based websites. They joined up with Bracknell Forest and Oxford […]

Suffolk County Council is leading an alpha project with Cambridgeshire County Council and Norfolk County Council, exploring the use of predictive modelling to understand future demand for children’s social care, […]

This discovery aimed to define a common service pattern for housing repairs and understand barriers to adoption of digital repairs services. The project also explored which service elements are best […]

This alpha project, led by the Greater Manchester Combined Authority (GMCA) is looking at improving data and evidence on children in care. This project is a continuation of the discovery […]

The team is conducting a beta exploring how to let frontline workers know which services are engaged with the child’s family, in a way which works across councils. This information […]

Early Help (EH) services support families with issues including domestic violence, substance misuse, mental health problems, poverty, family issues and others. EH services act before problems escalate and builds good […]

This discovery has explored the feasibility of adopting or developing a common, open source platform for local government to use to develop chatbot/AI solutions. Local authorities face a variety of […]

Every year, councils receive thousands of planning submissions. Application validation and invalid applications represent a common problem for all of them. The alpha project aims to come up with a […]

Following on from the ‘GOV.UK Pay as a viable alternative e-payment provider’ project, this discovery explores income management and e-payment system landscape in local government. The aim of this project […]