Health and social care

This alpha will explore and test the hypotheses that a digital triage tool, combining a best of breed web app with carefully constructed animations will enable clients, and their immediate […]

Our discovery highlighted that keeping Looked After Children (LAC) data accurate is time-consuming and difficult. Consequently, leadership often don’t have the reliable insights they need for key decisions. (See p.22 […]

We collected evidence during our initial LDF project that slow progress and duplication was due to the lack of a sector specific structure, organisation, and network for coordinating efforts across […]

Our OpenCommunity Discovery found significant duplication of effort and cost in the provision of community based service information in local areas, as well as significant challenges around interoperability and usability.  […]

Our proposed beta solution: The Family Context tool will provide social workers in Children’s Social Care with information on relevant family members and their interactions with key services (police, adult […]

The structure of local and central government lends itself to public organisations working in silos to devise solutions to meet their own needs. This leads to huge inefficiencies through duplication […]

Loneliness is a universal public health issue that   impacts health and wellbeing (Nyqvist et al., 2016) and generates more demand for social care and health services. The problem that […]

All 152 Local Authorities with Adult Social Care responsibilities are required to ensure they operate a sustainable, high-quality market for their local population, with efficient operation of all adult social […]

Problem Statement At Newcastle City Council we have adopted an agile approach to developing digital services for our customers. We don’t, however, have a consistent process to receive, analyse and […]

We would like to learn more about digital skills, exclusion and inclusion in relation to local government digital services and understand how to reduce non-participation and improve the delivery of […]

NHS Choices estimate that over the next 17 years more than 16 million of us will be over the age of 65. With less money available and increasing demand, adult […]

The ability to use data better has benefits for councils, their public sector partners, and citizens. However, as local government strives to make better use of data assets, issues of […]

The Local Authority works in partnership with other organisations to improve the resilience of Kent and to ensure a coordinated response to emergencies. Emergency planning should aim to prevent emergencies […]

The 12 North East Councils wish to progress their digital ambitions by doing the necessary preparatory work to ensure our digital system architecture is ready to plumb into the regional […]

Problem: All Councils struggle to understand and monitor how children move between statutory and non-statutory social services. This can make it much harder to make informed decisions on service delivery […]

Moving house is stressful and this is not helped by the complexity of the public sector front-end, as a new resident has to navigate individually a disjointed mass of bureaucratic processes in […]

Local Authorities have made significant progress in providing digital services to the public. As this journey continues it is becoming increasingly apparent, both from customer feedback and professional teams, that […]

We are seeking to address a strategic priority of the Council Plan; to enable older residents and vulnerable adults to live independently & a strategic main theme of our Joint […]

Data Protection Impact Assessment (DPIA) are a requirement of data protection legislation but are seen as an intensive and onerous process. We know a range of templates are currently used resulting […]

Councils increasingly have transformation teams with digital skills but they tend to be small teams struggling to manage the demand from services wanting digital change. There have been small scale […]