Health and social care

The number of Children in Care (CiC), both in Suffolk and nationally, has been rising, whilst expenditure has been rising at an even faster rate. Conversations with practitioners, backed up […]

Problem Statement The Digital Economy Act 2017 enables greater powers to share Registration Services data for birth, deaths and marriages with other local public sector partners – the common ‘problem’ […]

Councils across the UK hold an incredible wealth of data but have been slow to mirror the private sector in optimising this data as a strategic and operational tool to […]

Every local authority is tasked with hundreds of functions, and through individual transformation programmes many are redesigning them to provide better, cheaper services. There are hundreds of councils across England […]

Our project wishes to bring joined-up, best-practice digital thinking to the challenging problem of local service directories. Every local authority, health organisation, police force, together with other voluntary sector partners […]

Problem Statement Our problem is how we better automate communication & contribute to the reduction in missed appointments & request feedback. Our discovery looked at the problems & challenges for […]

Having ‘blueprinted’ the SEN Assessment process it is apparent that applying digital processes, analytics and AI that the production of Education Health and Care Plans (EHCP) can be greatly enhanced. […]

Across local government generally there’s a lack of skills in digital commissioning; recent engagements have evidenced gaps in understanding / knowledge on: how to most effectively use commercial agreements procurement […]

Adult social care (ASC) is currently one of the most analogue and expensive services that councils deliver. The Care Act increased the pressure particularly around assessments and with an ageing […]

Local Government organisations use a broad range of website platforms to provide information and online services to local citizens and businesses.  Many of these platforms are limited by proprietary formats, […]

Problem: councils struggle to implement modern APIs for local address lookup which resolve unique property reference numbers (UPRNs), so where digital services are developed by or in collaboration with third […]

The cost of providing social care to families has increased by 8.4% in Waltham Forest over the last 5 years and at the same time the pressure on providing quality […]

Suffolk County Council and our partners need to safeguard front line services by ensuring that we execute back office work in the most effective and efficient way possible.   We want […]

The key objective of the project/programme is to help local people with health and care needs to get access to available beds without unnecessary delays and to save local public-sector […]

The problem: Every day, our Children’s Services Departments (CSDs) make key decisions deciding the future of vulnerable children without timely and relevant comparable data. Without this, they cannot accurately assess […]

The fundamental issue to address as part of the project is to produce a one-stop-shop of all services across the city. Currently there are multiple databases and multiple service providers, […]

Many councils across the UK are finding that “inclusive growth” is a key philosophy for building better and more resilient communities. It is also widely understood that societal inequalities will […]

There has been a growth in the availability and use of AI Voice technology, e.g. Google Voice / Amazon Alexa, within the service industry, e.g. 1 in 10 British citizens now own […]

Problem Statement Evidence and agreement exists about the benefits and opportunities to be gained from sharing data between public sector organisations. NESTA, INVOLVE and others have completed work tackling the […]

By utilising physical and digital interactions to offer human-centred support before needs become critical we could save money on expensive high-need treatments and also ensure our population is happier, healthier […]