Housing

The aim of this Beta project was to develop a platform that enables field workers, including Caretakers and Rent Collection Officers, to capture data to present casework in a consistent […]

This project aimed to develop a platform that enables tasks and requests logged online by customers to route directly to officers in the field. Their Beta tool was built via […]

The alpha phase of the project, led by London Borough of Redbridge, explored the development of a housing management platform that enables local authorities to move away from inflexible incumbent […]

The City of Lincoln Council is leading on this collaborative project, which aims to build a new application form for social housing residents to report their repairs. The project also […]

This discovery project explored the best way of allowing people moving into a council’s jurisdiction to contact the council just once to set up all their services – including council […]

Following on from a successful discovery, this collaborative alpha project explores possible use cases for registrations data across local public housing services. The project aims to prove that providing deaths […]

This discovery has explored the benefits of securely sharing data to support various services such as planning provision, safeguarding and fraud prevention. The Digital Economy Act 2017 enables greater powers […]

This discovery aimed to define a common service pattern for housing repairs and understand barriers to adoption of digital repairs services. The project also explored which service elements are best […]

This discovery aimed to understand how a cross-authority solution, potentially providing back-end case management, transactional functions and a database, could unlock wider transformation of the planning system. Planning services are […]

Following on from a successful discovery, this collaborative alpha project explores potential solutions for a common service pattern for the housing repairs service. The project is delivered in Agile, using […]

Following on from a successful discovery, this collaborative alpha project explores potential solutions for a back office planning system (BOPS). The project is delivered in Agile, using a user-centred approach […]

Every year, councils receive thousands of planning submissions. Application validation and invalid applications represent a common problem for all of them. The alpha project aims to come up with a […]

There’s no pan-local government ‘playbook’ describing how to make code sharing work in practice. We believe this discourages collaboration, and leads to painful reinventions of the wheel in councils where it’s tried.   Our Discovery project will work through the issues that […]

Open source communities and practices in technology have been around since the early 1960s with many academics distributing free and open software to encourage and support openness and co-operation. As […]

Debt poverty is an issue that affects all Local Authorities in the UK. The Joseph Rowntree Foundation estimates that approximately 22% of people in the UK are living in poverty. […]

Internet technologies around IoT are promising radical improvements in how we serve our residents and businesses. This gives rise to a range of emerging opportunities to achieve significant social and […]

Our initial research suggests there is currently a gap between young people, particularly aged 16-24, and their local councils. For the Discovery phase we are focusing on young people and […]

This project aims to allow councils, through video calling, to gain the benefits of face-to-face communication without the traditional associated costs. When redeveloping its website in 2015, AVDC found that costs for […]

In order to tackle public sector wide problems like the increasing cost of social care and health and the lack of affordable housing or jobs councils need to switch from […]

Residents that are embedded into a community are less likely to have a bad situation develop into crisis and are more able to draw on support from sources other than […]