Housing

Councils increasingly have transformation teams with digital skills but they tend to be small teams struggling to manage the demand from services wanting digital change. There have been small scale […]

Problem Statement The Digital Economy Act 2017 enables greater powers to share Registration Services data for birth, deaths and marriages with other local public sector partners – the common ‘problem’ […]

Councils across the UK hold an incredible wealth of data but have been slow to mirror the private sector in optimising this data as a strategic and operational tool to […]

Every local authority is tasked with hundreds of functions, and through individual transformation programmes many are redesigning them to provide better, cheaper services. There are hundreds of councils across England […]

Our project wishes to bring joined-up, best-practice digital thinking to the challenging problem of local service directories. Every local authority, health organisation, police force, together with other voluntary sector partners […]

The Alpha stage of the project will be the development of a digital planning tool (the Tool) prototype to support the SME housing building industry. The project objective is to […]

Across local government generally there’s a lack of skills in digital commissioning; recent engagements have evidenced gaps in understanding / knowledge on: how to most effectively use commercial agreements procurement […]

Local Government organisations use a broad range of website platforms to provide information and online services to local citizens and businesses.  Many of these platforms are limited by proprietary formats, […]

Problem: councils struggle to implement modern APIs for local address lookup which resolve unique property reference numbers (UPRNs), so where digital services are developed by or in collaboration with third […]

There is an increasing need for reliable data on proposed and approved development in order to measure progress toward housing delivery and other Government priorities. Obtaining even limited data on […]

The cost of providing social care to families has increased by 8.4% in Waltham Forest over the last 5 years and at the same time the pressure on providing quality […]

Suffolk County Council and our partners need to safeguard front line services by ensuring that we execute back office work in the most effective and efficient way possible.   We want […]

The nature of homelessness has changed in the past decade. In the first quarter of 2008, 20% of households that were accepted as Homeless in England had lost their rented […]

The fundamental issue to address as part of the project is to produce a one-stop-shop of all services across the city. Currently there are multiple databases and multiple service providers, […]

Many councils across the UK are finding that “inclusive growth” is a key philosophy for building better and more resilient communities. It is also widely understood that societal inequalities will […]

There has been a growth in the availability and use of AI Voice technology, e.g. Google Voice / Amazon Alexa, within the service industry, e.g. 1 in 10 British citizens now own […]

By utilising physical and digital interactions to offer human-centred support before needs become critical we could save money on expensive high-need treatments and also ensure our population is happier, healthier […]

This discovery aims to define a common service pattern for housing repairs and understand: barriers to adoption of digital repairs services The elements best suited to self service Optimal uses […]

Working in partnership, all authorities have investigated options available and explored the benefits of adopting new approach for communication technologies, together with utilising the benefits of a partnership approach to […]

Local authorities have a duty to ensure that people can get the information and advice they need to make good decisions about care and support, including preventative measures such as […]